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Your account data — including payment details for DuitNow and Boost transactions — is handled according to this Privacy Policy. We collect only what is needed to operate your account and process your requests, and this page explains exactly what that means for you.
When you access cj99 and create an account, we collect information you provide directly — such as your contact details, payment method identifiers for DuitNow or Boost, and records of account activity. This data is used to operate your account, process wallet transactions, respond to support requests, and maintain the security of your session. We do not sell your personal information to third parties. Where we work with service partners — such as payment processors handling your DuitNow transfers — those parties receive only the data needed to complete the relevant function, and they are bound by their own data-handling obligations. Data collected through your account is stored with access controls in place. The period for which we hold your records depends on legal and operational requirements applicable in the regions where access is permitted. Your continued use of cj99 constitutes acknowledgement of this policy. If you have questions about how a specific piece of your data is used, you can raise that through our support channel. Availability of account features and the scope of data processing depend on local law and eligible regions.
This policy applies to data collected through the cj99 platform and its account systems. Understanding its scope helps you know which activities fall under these protections and which involve separate third-party terms.
Data collected when you register, log in, or update account details — including contact information and account credentials — falls within this policy. You can review and request corrections to this information through your account settings.
Payment records associated with DuitNow transfers, Boost wallet activity, and other account wallet movements are covered. These records are retained for operational and compliance purposes in line with applicable requirements for permitted regions.
Browsing behaviour on cj99 pages, such as sections visited and session duration, may be recorded through cookies and similar tools. This data is used for platform operation and is subject to this policy. You can manage cookie preferences through your browser settings.
External services — including payment network providers processing your DuitNow or Boost instructions, and any linked platforms — operate under their own privacy terms. cj99 is not responsible for data handling by those third parties once your information has passed to them for the purpose of completing your instruction.
You have several concrete options for managing the personal data held in your cj99 account. To review the information we hold, log in and navigate to your account profile page — the fields displayed there reflect the contact and payment identifiers currently on record. If any detail is incorrect, you can update it directly through the account settings fields or submit a correction request via our support channel with the specific field and the correct value. If you want to ask a question about how a particular piece of data is used — for example, how your DuitNow payment identifier is stored or shared with processing partners — use the support contact route listed in the Support section of this page. For requests to close your account or ask about data retention periods, contact support directly with your account reference. Responses to data queries depend on verification of your identity and are subject to any legal retention obligations that apply in your region.
Log in to your account profile to see the contact details, payment identifiers and account history currently held. The information displayed is what we have on file.
Update inaccurate details directly in account settings, or submit a correction request through support with the field name and correct value you want applied.
Send a specific question about how your data is used — such as DuitNow payment record handling — through the support contact route. Include your account reference for faster routing.
Contact support to initiate account closure or ask about applicable data retention periods. Processing depends on identity verification and legal requirements for your region.
If you have a question about your data, want to correct account information, or need to understand how your DuitNow or Boost payment records are handled, reach us through one of the routes below. Include your account reference and a clear description of your request so we can route it to the right team without delay.
Open the chat widget from any page after logging in to your account. Available for account and policy questions.
Send your data or privacy question to our support address. Include your account reference and the specific detail or record you are asking about.
The help section inside your account dashboard lists common policy and data questions with step-by-step paths for account corrections and contact options.
Security and clear data practices are built into how cj99 operates account records. Here is how each area works in practice.
Your account is protected by credentials you set at registration. We do not store payment card numbers on our servers. DuitNow and Boost transactions are processed through the respective payment networks, and your wallet balance is shown in your account dashboard after each completed transaction.
cj99 uses cookies to maintain your session, remember your account preferences, and understand how pages are used. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how account features function during your session.
We keep account and transaction records for as long as is necessary for operational purposes and to meet any legal obligations applicable in regions where access is permitted. When records are no longer required, they are removed from active systems in line with our internal retention schedule.
When this policy changes, the updated version is published at this page address. If you want to confirm the current version applies to your account, or request information about a past change, contact support with your account reference and the date in question.
These questions cover the situations most visitors ask about when reviewing this policy. If your question is not answered here, contact support with your account reference.
We collect the contact details you enter at registration, your account credentials, and payment identifiers for methods like DuitNow and Boost. We also record account activity and support correspondence. We collect only what is needed to operate your account and process your requests.
Yes. Log in and open your account profile page to review the contact details and payment identifiers currently on record. For a broader account activity history, check the transaction section inside your account dashboard. If you need information beyond what is displayed, contact support with your account reference.
You can update most details directly in account settings. For fields you cannot edit yourself, submit a correction request through our support channel. Include the field name and the correct value you want applied, along with your account reference, so we can process it without delay.
We share data only where necessary to operate your account — for example, your DuitNow or Boost payment identifier is passed to the relevant payment network to complete your transaction. Those parties handle that data under their own terms. We do not sell personal data.
Retention periods depend on operational needs and any legal obligations applicable where access is permitted. Transaction records linked to your DuitNow or Boost activity may be retained longer than general account activity records. Contact support for details specific to your account.
Use the live chat widget inside your logged-in account, or send your question to our support email address. Include your account reference and a clear description of what you are asking about. The help centre inside your account dashboard also lists common data and policy questions with contact paths.